FAQS

Getting Started

Are you accepting new patients?

Yes. We are currently accepting new patients, and our schedule is open.

Discovery calls begin in April, and initial consultation appointments are available starting in August to coincide with our official practice launch.

You may Book a Consultation or Book a Discovery Call directly through our website.Appointment availability and timing may vary based on scheduling and, when applicable, insurance contracting status.

For patients planning to use insurance, please see our insurance FAQ for additional details.

What is a discovery call?

A discovery call is a brief informational call designed to help you learn about our care model, ask general questions, and determine whether the practice is a good fit for your family. It does not include medical advice or treatment recommendations. You can Schedule a Discovery Call anytime through our booking page.

Information for Dr. Blockman’s Former St. Luke’s Patients

I was previously a patient at St. Luke’s Integrative Medicine. Can I continue care with Dr. Blockman?

Patients who were previously seen by Dr. Blockman at St. Luke’s Children’s Integrative Medicine are welcome to request care in her new practice.

The new practice will begin seeing patients in August, and prior patients may request appointments now to secure availability.

Please note that this is a new and independent practice, and prior medical records are not automatically transferred. Additional information may be needed to establish care.

To get started, you may request an appointment through the Book a Consultation button on the website. If you have previously seen Dr. Blockman, please select an “Established Patient” appointment option when completing your request.

When can I schedule an appointment?

Appointments are available starting in August. You may request an appointment now through the booking link on the website to secure availability.

Scheduling and appointment timing may vary based on availability and, when applicable, insurance contracting status.

Will the care be similar to what I received at St. Luke’s Children’s Integrative Medicine?

Dr. Blockman brings a similar integrative and personalized approach to care, with a focus on comprehensive evaluation, thoughtful follow-up, and long-term health.

This is a new and independent practice, and care may differ in structure, setting, and available services. In this setting, patients may benefit from more flexible scheduling, including expanded telehealth options, and a more personalized care experience.

Visits are designed to take place in a calm and supportive environment. For patients using insurance, payer guidelines generally require that parent or guardian must bring minor patients for follow-up visits even if the appointment mostly involves parent conversation. For self-pay patients, there may be greater flexibility in follow-up appointment scheduling, including the option for parents to attend certain visits on their own when appropriate.

Will insurance or payment work the same way as it did at St. Luke’s?

No. This is a new and independent practice, and insurance participation and payment processes differ from those at a hospital-based clinic.

We are currently contracting with select insurance plans, and participation is not yet fully in place. If you have a commercial insurance plan that we are in-network with, your care will be processed through insurance once contracts are active. If you do not have in-network coverage, care is available through our self-pay options.

Details about fees, payment options, and insurance are available on our website and will be reviewed with you prior to your appointment.

How do I request my medical records from St. Luke’s?

You may request your records directly from St. Luke’s in one of two ways:

  • Through MyChart, or
  • By completing the medical records authorization form on the St. Luke’s website

When submitting your request, please ask that your records be faxed to MotherWit Integrative Medicine at 208-252-7676.

You are welcome to schedule your appointment now, even if your records have not yet been received.

Scope of Care

Do you provide primary care?

No. MotherWit Integrative Medicine is a consultative integrative practice, not a primary care clinic. We do not provide annual wellness visits, vaccinations, routine screening tests, or ongoing general pediatric care. Families should maintain an established relationship with a primary care provider.

Does integrative care replace my child’s pediatrician or specialist?

No. Integrative consultative care is designed to complement — not replace — your child’s primary care provider or medical specialists. We often collaborate with pediatricians, therapists, psychiatrists, and other specialty clinicians to ensure your child’s care remains coordinated, safe, and aligned with your family’s goals.

Do you provide urgent or acute care?

No. We do not evaluate or manage urgent illnesses or injuries. For urgent concerns, please contact your child’s primary care provider, visit an urgent care clinic, or call emergency services as appropriate.

What if I have an urgent health issue or emergency?

Dr. Brittany is not on call. For urgent or emergency situations, please contact your primary care provider, visit urgent care, or call emergency services.

Do you provide prenatal care?

We provide prenatal counseling, not prenatal medical care. Prenatal counseling is offered only to families who are already under the care of an obstetrician, midwife, or other licensed prenatal provider.You can learn more on our Healthy Baby Foundations services page.

Can we work with you if my child is already taking medication?

Yes. Many families we work with have children who are currently taking medications such as stimulants, antidepressants, or other prescriptions. We are not anti-medication. Our approach is collaborative and evidence-informed — we focus on expanding the toolkit through nutrition, lifestyle, mind-body strategies, and targeted supplementation when appropriate. Any decisions about starting, stopping, or changing medications remain between you and your prescribing clinician.

Are you trying to avoid or eliminate conventional medical treatment?

Not at all. Our role is to broaden the range of safe, evidence-informed options available to your family. While we frequently explore lifestyle, nutrition, environmental, and mind-body strategies, we also recognize that conventional medical treatments can be appropriate and necessary in many situations. Care decisions are individualized, collaborative, and grounded in safety, research, and respect for each family’s preferences.

Who is this practice not for?

At this time, the practice does not provide:

  • Diagnostic testing or treatment for Lyme disease or PANS/PANDAS
  • Primary care services
  • Controlled substance prescribing

Insurance & Payment

Do you accept insurance?

We are currently in the process of credentialing and contracting with several insurance plans and anticipate being in-network with select insurers in the near future.

Plans in process include:

  • Blue Cross of Idaho (including BlueCard out-of-state plans)
  • Regence BlueShield of Idaho
  • St. Luke’s Health Plan
  • Select Health

At this time, we are not yet in-network. Once contracts are active, patients with plans we are in-network with will have their visits processed through insurance. Patients without in-network coverage may receive care through our self-pay options.

We are scheduling tentative insurance-billed appointments beginning in late August. While we anticipate contracts will be in place, participation is not guaranteed. If a contract is not finalized before your appointment, we may need to reschedule or discuss self-pay options.

Coverage will be verified closer to your visit, and we will reach out if any next steps are needed. If you’re unsure whether your plan qualifies, our team will help verify your coverage.

For plan-specific questions, please reach out via our Contact Form. For details about your benefits, deductible, or coverage, we recommend contacting your insurance provider directly. You can also review our Insurance & Self-Pay Options page for more information.

What if I don’t have accepted insurance?

Patients who do not have a commercial insurance plan that we are in-network with are welcome to receive care through our self-pay options.

We offer thoughtfully designed self-pay packages that support ongoing, relationship-based care and include both visits and between-visit support.

At this time, we do not provide guidance on out-of-network reimbursement. Because care is provided outside of insurance billing, services are generally not eligible for reimbursement. If this changes in the future, we will update our policies and provide additional information.

To learn more about pricing and options, please visit our Self-Pay Packages page.

Are services HSA/FSA eligible?

Many of our services may be eligible for payment using HSA or FSA funds, depending on your individual plan and whether the services meet medical necessity requirements.

We recommend confirming eligibility directly with your HSA or FSA administrator prior to enrollment.

When is payment due?

For self-pay services: Payment is due at the time of enrollment unless otherwise arranged. Payment plan terms will be outlined at enrollment.

For insurance-based visits: Patient responsibility will be billed according to your plan.

Additional details regarding billing, payment methods, and policies are provided in your financial agreement.

What happens if I cancel my self-pay membership early?

Specific terms regarding cancellations, refunds, and any remaining balance will be outlined in your financial agreement at the time of enrollment.

Do you accept Medicaid or Medicare?

We do not participate in Medicaid or Medicare at this time.

If this changes in the future, we will update our policies and provide additional information.

Labs, Supplements & Treatment

How do labs work?

Dr. Brittany may recommend laboratory or biomarker testing to better understand your child’s unique biology and guide treatment decisions. Lab costs are not included in visit or membership fees. Families pay the laboratory directly or may use insurance if applicable.

Where can we purchase high-quality supplements?

Professional-grade supplements may be recommended as part of your child’s personalized plan. Families may also explore MotherWit Wellness, Dr. Brittany’s science-backed pediatric supplement company offering premium nutrient kits designed to support developing brains and bodies from prenatal life through adolescence.

Visit MotherWit Wellness.

Appointments & Communication

Do I need to bring my child or teen to every visit?

First Visit: Your child must attend the initial visit, whether in person or via telehealth.

Follow-Up Visits: For patients using insurance, payer guidelines generally require that minor patients be present with a parent or guardian for follow-up visits, even when much of the discussion is with the parent.

For self-pay patients, there may be greater flexibility depending on the goals and type of visit, and some follow-up appointments may be appropriate for parents to attend on their own.

What should we bring to in-person visits?

We recommend bringing a few items from home to help your child feel comfortable and entertained during in-person appointments. Books, quiet toys, coloring supplies, or an iPad with headphones can be especially helpful.

While we do have a small selection of toys available in the office, familiar items from home often work best. This is particularly important for the first and second visits, which are longer and more in-depth so we can gather a complete history and create a personalized plan together.

How does provider messaging work?

Secure messaging becomes available through the patient portal after your first appointment. We aim to respond within 3–5 business days. Please do not use portal messaging for urgent or emergency concerns.

What if I need to reschedule an appointment?

We understand that schedules change and we appreciate as much advance notice as possible.

  • More than 72 hours’ notice: You may cancel or reschedule with no fee.
  • Less than 72 hours’ notice: A $100 cancellation or rebooking fee will apply.
  • No-show appointments: A $200 fee no-show fee will apply.
  • Late arrivals: Patients arriving more than 10 minutes late may be required to reschedule and may incur a fee.

Appointments can be rescheduled easily through the Patient Portal.

Location, Licensing & Privacy

Where is the practice located?

MotherWit Integrative Medicine is based in Boise, Idaho. In-person visits are offered at:

1408 W. Hays St.
Boise, ID 83702

Our office is located in a charming Victorian home designed to feel calm, welcoming, and family-friendly. The building is shared with therapists and counselors, so we kindly ask families to use quiet voices and help maintain a peaceful environment when entering and in the waiting area.

For families outside of Boise, telehealth visits are available to patients physically located in Idaho, Oregon, or California at the time of their appointment.

What states are you licensed to practice in?

Dr. Brittany is currently licensed to practice medicine in Idaho, Oregon, and California. For telehealth visits, families must be physically located in one of these states at the time of the appointment. In-person visits are available in Boise, Idaho.

How do I access my patient records?

You may request records through the patient portal or by contacting our administrative team through secure messaging in the Patient Portal.

Are communications HIPAA-compliant?

All communications and records within our patient portal are HIPAA-compliant. We encourage you to use the portal to submit and share sensitive medical information, access your records, and communicate securely with our team.

Please note that our practice email and website contact form are not HIPAA-secure and should not be used to share sensitive health information. These methods are intended only for general, non-sensitive inquiries.

Phone calls and text messages to our practice number are intended for general communication (such as scheduling or brief questions). While we take reasonable steps to protect your privacy, standard calling and texting are not fully secure methods of communication. By using these methods, you acknowledge and accept any associated privacy risks.

We may use phone calls or text messages for healthcare-related purposes in accordance with applicable laws and regulations unless you request otherwise. If you prefer a specific method of communication or have privacy concerns, please contact us so we can accommodate your preferences.

For clinical concerns or confidential information, please use the patient portal. For urgent or emergency medical concerns, call 911 or go to the nearest emergency room or urgent care facility. Do not rely on portal messages, email, phone calls, or text messages for immediate assistance.

Still Have Questions?

If your question is not answered here, please reach out through our Contact Form. Please note that we are unable to provide medical advice or answer health-specific questions through the contact form.

If you are experiencing a medical emergency, you should dial “911” immediately.